Contact Lens FAQs
Find answers to common questions about our contact lenses, eye care, and ordering process.
General Contact Lens Questions
What types of contact lenses do you offer?
We offer a full range of soft contact lenses, including daily disposable, bi-weekly, and monthly lenses. This includes lenses for nearsightedness, farsightedness, astigmatism, and presbyopia (multifocal contacts). Depending on your eye health and prescription, we may also recommend specialty lenses.
How do I know which contact lenses are right for me?
The best contact lenses for you are determined during a comprehensive eye exam and contact lens fitting. Your doctor considers your prescription, eye shape, tear film, lifestyle, comfort needs, and visual goals before recommending specific lenses.
Do I need a separate contact lens prescription from my glasses prescription?
Yes. Contact lens prescriptions are different from glasses prescriptions because contacts sit directly on the eye and require additional measurements, including lens fit, curvature, and material.
How often should I replace my contact lenses?
Replacement schedules depend on the type of lens you wear. Some lenses are designed to be replaced daily, while others are replaced every two weeks or monthly. Wearing lenses longer than recommended can increase the risk of discomfort and eye infections.
What's the difference between daily, weekly, bi-weekly, and monthly contact lenses?
- Daily disposable lenses are worn once and discarded at the end of each day.
- Weekly lenses are replaced every week and require daily cleaning and proper overnight storage.
- Bi-weekly lenses are replaced every two weeks and require daily cleaning and proper overnight storage.
- Monthly lenses are replaced once every month and also require daily cleaning and proper overnight storage.
Your eye doctor will recommend the replacement schedule that best fits your prescription, eye health, and lifestyle.
Do you offer specialty contact lenses for astigmatism or presbyopia?
Yes. We offer toric lenses for astigmatism and multifocal lenses for presbyopia. These lenses are designed to provide clear, comfortable vision for more complex prescriptions.
Are colored contact lenses safe to wear?
Colored contact lenses can be safe when they are properly prescribed and fitted by an eye doctor. Non-prescription or decorative lenses purchased without a prescription can pose serious risks to eye health.
Ordering & Purchasing
Can I purchase contact lenses online through your practice?
Yes. You can order contact lenses directly through Eye Pros, either in-office or through our approved online ordering system, ensuring you receive the exact lenses prescribed by your doctor.
Do you offer discounts on annual supply purchases?
Yes. We often offer savings when you purchase an annual supply of contact lenses. These discounts may include manufacturer rebates, in-office savings, or special promotions.
Do you accept vision insurance for contact lens purchases?
We accept many vision insurance plans. Coverage varies by plan, so our staff can help you understand your specific benefits.
Can I use my HSA/FSA to buy contact lenses?
Yes. Contact lenses and contact lens exams are typically eligible expenses under HSA and FSA plans.
How long does it take to receive my contact lenses after ordering?
Most contact lens orders arrive within 5–10 business days, depending on availability and prescription requirements. Specialty lenses may take longer.
What is your return or exchange policy on contact lenses?
Unopened and unexpired boxes within 18 months of expiration date may be eligible for return or exchange according to manufacturer and practice guidelines. Our team can review your specific order and explain your options.
Do you offer direct shipping to my home?
Yes. We offer free direct-to-home shipping for added convenience.
Contact Lens Care & Safety
How do I properly clean and store my contact lenses?
Always wash and dry your hands before handling lenses. Clean and store lenses using the solution recommended by your doctor, never water or saliva. Replace your contact lens case regularly.
What should I do if my contacts feel uncomfortable or dry?
Remove your lenses and use preservative-free rewetting drops if recommended. If discomfort persists, stop wearing your contacts and contact our office for guidance.
Can I sleep in my contact lenses?
Unless your lenses are specifically approved for overnight wear and your doctor has advised it, sleeping in contact lenses is not recommended due to increased risk of infection.
Is it safe to wear contact lenses while swimming or showering?
No. Water exposure increases the risk of serious eye infections. If you plan to swim, prescription goggles are a safer option.
What happens if I wear my contacts longer than recommended?
Overwearing contact lenses can reduce oxygen to the eyes, increase irritation, and raise the risk of infection or inflammation.
How can I tell if my contact lenses are inside out?
Most lenses form a smooth bowl shape when correctly oriented. If the edges flare outward or the lens feels uncomfortable, it may be inside out.
What should I do if I get an eye infection while wearing contacts?
Remove your lenses immediately and contact our office as soon as possible. Do not resume lens wear until your doctor confirms it is safe.
Eye Exams & Prescriptions
How often do I need an eye exam for contact lenses?
Most contact lens wearers need an exam and prescription renewal once a year, or more often if recommended by their doctor.
Can I get a copy of my contact lens prescription to order elsewhere?
Yes. After your exam and fitting, you may request a copy of your contact lens prescription.
Why do I need a contact lens fitting if I’ve worn contacts before?
Eye shape, tear quality, and vision needs can change over time. A fitting ensures your lenses are still safe, comfortable, and providing clear vision.
What should I expect during a contact lens exam and fitting?
Your exam includes vision testing, eye health evaluation, and measurements specific to contact lenses. Trial lenses may be used to assess comfort and vision before finalizing your prescription.
Can I switch brands of contact lenses with the same prescription?
Not without a new fitting. Different brands vary in material, design, and fit, and substitutions should only be made under a doctor’s guidance.
Lifestyle & Special Use
Are there contact lenses for people with dry eyes?
Yes. Certain lens materials and daily disposable options are designed to improve comfort for patients with dry eye symptoms. Your doctor can recommend the best option for you.
Can I wear contact lenses if I have allergies?
Many patients with allergies can successfully wear contact lenses, especially daily disposables. Your doctor may also recommend additional treatments to improve comfort.
Are there contact lenses designed for screen use or blue light blocking?
Some lenses are designed to reduce eye strain and improve comfort during extended screen time. Your doctor can discuss whether these options are appropriate for you.
Do you offer contact lenses for sports or active lifestyles?
Yes. Contact lenses are often ideal for sports and active lifestyles because they provide stable vision without frames. Daily disposable lenses are commonly recommended for convenience and hygiene.
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